Frequently asked questions
How long does delivery take?
Same-day in Dar (order before 14:00). Overnight upcountry via courier.
Do you offer refunds?
No — all sales are final. We do offer exchanges within 3 days of delivery, tags attached.
How do I know my size?
Use our Size Guide page; we list bust/waist/hip in cm for EU 40–54.
Are installments available?
Yes, on items over 250,000 TZS, payable over 1 month. See Sale & Installments.
How do I pay?
Place an order on the site and we coordinate payment via WhatsApp — M-Pesa, Tigo Pesa, Airtel Money or cash on pickup.
Are the pieces original?
Yes. Hand-picked in Istanbul and inspected before they reach you.